25 Years of Style, Innovation and Resilience
A Legacy of Excellence - The Best Hairdressers in Glasgow
In 2000, Ellen Conlin-Main embarked on a mission to redefine hair and beauty services in Glasgow. Over the past 25 years, Ellen Conlin Hair and Beauty has grown into a multi-award-winning salon, renowned for its commitment to professionalism, style, and quality. The salon in Hyndland has become a cornerstone of the local community, offering top-tier hair and beauty treatments.
From navigating the ever-evolving world of hair and beauty to overcoming significant challenges, Ellen Conlin Hair & Beauty has remained at the forefront of the industry, continually innovating and adapting to meet the needs of its loyal clientele.
This milestone isn't just about looking back; it's about celebrating the journey—the highs, the lows, and the remarkable transformation that has shaped this salon into what it is today.
The Highs: A Journey of Achievements & Growth
Over the years, Ellen Conlin Hair and Beauty has amassed a reputation for excellence, professionalism, and expertise, leading to several standout achievements:
Expanding from a Salon to a Beauty Destination
Salon Reception 2000
What started as a hair salon soon expanded to include a full range of beauty and skincare services, making it a one-stop destination for clients looking for complete pampering. Today, the salon offers:
Haircuts & Styling: From classic cuts to the latest trends.
Hair Colouring & Balayage: With expert Masters of Colour certified stylists.
Hair Smoothing & Extensions: Helping clients achieve their dream hair effortlessly.
Skincare Treatments: Using high-quality DIBI Milano and MEDIK8 products for customised facials and advanced skincare solutions.
Beauty & Aesthetics: Including waxing, brow and lash treatments, skin boosters and botox.
Recognition & Customer Trust
Ellen Conlin Hair and Beauty has consistently received glowing reviews, with clients praising the salon for its friendly atmosphere, skilled stylists, and exceptional service. With over 1,000+ five-star reviews, in a few years, the salon has proven its dedication to customer satisfaction.
Salon Reception 2025
Pioneering Industry Trends
One of the key reasons for the salon’s longevity is its ability to stay ahead of trends. The team regularly trains in the latest hair techniques and beauty treatments to ensure clients always receive cutting-edge services.
Early adopters of hair balayage and advanced colouring techniques.
Introduced sustainable and ethical hair care products.
Invested in state-of-the-art technology for skin treatments.
Created a relaxing, modernised salon experience to match evolving client expectations.
Keep ahead with current state of the art technology booking and software systems and Apps.
Salon Reception in 2000 showing stairs to the MakeUp area and Beauty Rooms
Community & Social Engagement
Over the years, Ellen Conlin Hair & Beauty has built a strong relationship with the local community. Whether through social media, client events, charity involvement, or special promotions, the salon remains connected to its clients in more ways than one.
Active on Instagram, Facebook, and TikTok, showcasing transformations and engaging with clients.
Online shopping and click and collect options are also available via our website.
Organising events, workshops, and giveaways to give back to loyal customers.
Supporting local charities and initiatives within the Glasgow community.
Salon Cutting area viewed from Backwash in 2000
The Lows: Overcoming Challenges
No successful journey is without its challenges. While Ellen Conlin Hair & Beauty has celebrated many achievements, there have also been difficult moments that tested the resilience of the business.
The 2015 Cyber Attack
Salon Frontage 2015 Cyber attack.
One of the biggest hurdles faced by the salon came in 2015, when it fell victim to a cyber-attack, forcing them to pay a ransom of 1,000 euros in Bitcoin to regain control of their data. This also led to cumulative losses of more than £20k. This event was a wake-up call about the importance of cybersecurity, especially for small businesses in the digital era.
Following this incident, the salon took proactive steps to improve its IT infrastructure, ensuring that client information remained secure.
The upside of the cyber-attack was the PR value attached to it. We appeared in every news feed and programme giving us huge coverage in the news arena.
Daily Record Article on the Cyber Attack
The COVID-19 Pandemic
Like many businesses, Ellen Conlin Hair & Beauty faced unprecedented challenges during the pandemic. With lockdowns forcing the salon to close its doors temporarily, the team had to quickly adapt:
Implementing online booking & consultations to stay connected with clients.
Enhancing safety measures when reopening, ensuring customer well-being.
Navigating staffing shortages due to restrictions and industry changes.
Despite these setbacks, the salon emerged stronger, with an even more loyal clientele eager to return.
Changes Over the Years: Then vs. Now
The beauty industry has seen massive transformations over the past 25 years, and Ellen Conlin Hair & Beauty has evolved alongside it.
Modernised Salon Space
What started as a simple salon has now become a luxurious hair and beauty haven in the leafy suburb of Hyndland in Glasgow’s West End. The salon space is now modern, stylish, and comfortable, providing the very best in hair and beauty treatments and services.
Digital Transformation
In 2000, booking a salon appointment meant calling in or walking by. Today, Ellen Conlin Hair & Beauty has embraced technology:
Online booking systems for seamless appointments.
Social media promotions and beauty tutorials to engage with clients.
Digital consultation options to offer personalised recommendations.
Looking to the Future
As Ellen Conlin Hair & Beauty steps into its next chapter, the salon remains committed to excellence, innovation, and customer satisfaction.
The focus will be on:
Further expanding beauty services with the latest aesthetic treatments.
Enhancing training programs to ensure stylists remain industry leaders.
Strengthening client relationships with exclusive offers and VIP experiences.
Continuing sustainability efforts by adopting greener salon practices.
With 25 years of success behind them, the future looks brighter than ever for Ellen Conlin Hair & Beauty!
Thank You for 25 Incredible Years!
To all the clients, staff, and supporters who have been part of this journey—thank you!
This milestone wouldn't be possible without you. Whether you've been with us since the beginning or recently discovered us, we’re excited for the next 25 years together.
Visit us in Hyndland, book an appointment, and experience the Ellen Conlin Hair & Beauty difference!